Cannot redeem game code

Puck6633Puck6633 REGISTERED Posts: 3
edited January 2015 in Account Issues
I just purchased TUG via the Humble Store and redeemed it as a standalone (non-steam) game, but I'm getting a variety of errors trying to set up my account.

When I try to register or log in I get this error: http://prntscr.com/5umi13

Registering does send a verification e-mail in spite of the error, but clicking that link gives me this error: http://prntscr.com/5umoed

Any help?

Comments

  • Auti0Auti0 REGISTERED Posts: 277
    Sorry to hear you are having issues with the accounts page. Sometimes it just doesn't work :(
    I'll make to pass this along to the correct person so they can take of this for you.
  • Puck6633Puck6633 REGISTERED Posts: 3
    Thanks! Looking forward to trying out the game. :)
  • ShadeeShadee REGISTERED, ADMINISTRATORS, Moderator, Developers Posts: 400 Site Admin
    I sent you an e-mail Puck6633. :)
    -Dee.
  • BlazingSenpaiBlazingSenpai REGISTERED Posts: 2 Podling
    i'm having the same problem...
  • ShadeeShadee REGISTERED, ADMINISTRATORS, Moderator, Developers Posts: 400 Site Admin
    edited May 2015
    Hey @BlazingSenpai, sorry to hear that you're running into this issue. Could you take a screenshot of your error page and send it to us at [email protected] (we're pretty busy at the moment so having this in ticket form will help us keep track and make sure we get back to everyone).
    -Dee.
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