Login denied /SSL handshake failed

reedooreedoo REGISTERED Posts: 151 Seed
edited August 2014 in Account Issues
So I backed TUG on kickstarter a long time ago - and as I didn't have internet to my PC (odd I know) I haven't gotten around to downloading and attempting to get on TUG until today.

I downloaded it with the Steam key - but it just wont launch saying an unknown error has occured. So I downloaded it via the website and used my website login (username and password) - just newly created today... and it gives me the following two errors quite quickly:

Launcher: "Login Denied."

Launcher: "SSL handshake failed"

What's my next step?


  • TestamentofTestamentof REGISTERED Posts: 1,234 Seed
    Submit a trouble ticket to [email protected]

    with what you just said and your PC specs acquired from Dxdiag!
    The Machine is on....


  • reedooreedoo REGISTERED Posts: 151 Seed
    I'll do that; thanks. Didn't really know where to submit the issue. Cheers.
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